This image has been collected from the source mentioned. The report has been independently written by our team at this news portal.: PTI counter railway tickets
The Indian Railways is constantly upgrading itself in view of the convenience of passengers. Railways has made reservation ticket booking even easier for this. At present, most railway passengers book reservation tickets through Indian Railways' official ticket booking platform IRCTC. You can easily cancel the ticket booked through IRCTC website or app and take refund. Do you know that if you have taken a ticket from the Railway's PRS counter, you can also cancel it online from IRCTC Website or app? We are telling you all the information related to this …
How to get counter tickets online?
To cancel the offline ticket taken from the PRS counter, you have to visit the IRCTC website.
Here you will get a canceled ticket option. After clicking on it, you will get the option to cancel the counter ticket.
Here then you go to this website (https://www.opence.irctc.co.in/ctcan/systemtktcanlogin.jsf).
After this, you have to enter the security captcha with the PNR number and train number given on the counter ticket.
Railway reservation ticket book
Then an OTP i.e. one time password will come on your mobile number, after entering the option to cancel the ticket.
Keep in mind that this OTP will be received on the mobile number you have recorded on the form while taking the counter ticket.
Then you will get a dialog box on the screen, which will get the details of the passengers after confirming it.
After this, tap on submit button and thus your PRS counter ticket will be canceled.
How to get refund?
To take a ticket refund from the PRS counter, one has to go to the nearest PRS counter. Only after submitting the canceled ticket at the PRS counter, you will get the refund amount of the ticket. Keep in mind that according to the rules of the railway, if you have canceled the confirmed ticket, then you will have to go to the PRS counter 4 hours before the schedule departure of the train. At the same time, on canceling the waiting list or RAC ticket, you can get refund by submitting tickets at the PRS counter 30 minutes before the schedule departure.
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Image Credit: India_Tv.