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JioCinema app has crores of active users. During many sports events including IPL, the number of daily active users on this OTT platform of Jio increases wildly. Apart from cricket, many entertainment programs including Big Boss are also telecast exclusively on Jio Cinema. Many times users face problems while streaming videos on this app.
Fix JioCinema problem like this
Especially glitches are seen in the app while streaming live video. If you too are facing video stuck while live streaming any program on JioCinema, then you can resolve it with these 5 methods.
- To live stream any video on an OTT platform like JioCinema, it is mandatory to have good internet connectivity. Most of the users face the problem of buffering or stuck video due to slow internet. In such a situation, you should first check the internet speed of mobile data or Wi-Fi. If your smartphone or smart TV, tablet etc. is connected with a stable internet connection, then try restarting the app again.
- After this, go to the settings of your smartphone and go to the apps, select JioCinema and clear the cache. By doing this the app's cache will be cleared and the app will start working properly.
- If this still doesn't work, then go to Google Play Store or Apple App Store, download the latest update of the app and relaunch the app.
- Despite this, if you are facing problem in streaming video in JioCinema app, then you should reinstall the app. Reinstalling the app deletes the corrupt files present in the device and the app starts working properly.
- Despite all this, if you are facing any problem in browsing videos in the app, then you can open JioCinema in Google Chrome or any other web browser and log in to your account and enjoy your favorite shows.
Hopefully, after adopting these 5 methods, you can enjoy your favorite video or live match on JioCinema.
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