Crores of mobile and broadband users of Airtel faced outage on the morning of 26 December. Thousands of users have reported problems in Airtel's service. Users were facing problems in making calls and using the internet. In the morning many users have reported regarding network connectivity. Due to this service outage, mobile and broadband internet services came to a standstill. However, later Airtel has resolved this problem.
Thousands of users reported
According to Downdetector, a website that tracks service outages, more than 3 thousand Airtel users have reported service problems. Of these, about 47 percent mobile users have complained about internet connectivity. At the same time, 30 percent users have complained about blackout and 23 percent users have complained about not getting mobile signal.
At present, no statement has been issued by Bharti Airtel regarding this outage. Also, the reason for this outage is not clear yet. Airtel users have complained about call drops, slow internet speed and internet connectivity. Many Airtel broadband users have also reported problems in internet connectivity.
Flood of reactions on social media
Many users on microblogging platform A user has written in his post that do not trust Airtel's broadband service Xstream Fiber. Every month their service remains closed for 2 to 3 days, yet the company charges its fees. At the same time, a user tagged Airtel and wrote that the network is down in the entire city. Both mobile and broadband services are down, when will this problem be fixed?
service restored again
The problem in Airtel's service in the morning has now been resolved and users are not facing any problem with network connectivity. However, the company has not said anything regarding this outage. Jio's service has also been down several times this year. Many users had reported problems in the services of the country's largest telecom company.
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